IT SUPPORT
When your business faces IT problems, you want them solved quickly, easily and efficiently, instead of having staff waiting for hours, therefore losing valuable time and money. Amaco's IT Support for small and medium-sized organizations will give you exactly what you need. We focus on providing a flexible yet professional support service. There are two models of IT Support offered:
Monthly Contract Service
Per Incident Service
- After a carefully consultation we arrange a fixed monthly price targeted exclusively to your company's needs. This type of service is most useful for companies that seem to face IT problems more often than usual. Instead of paying by the hour, this type of service ensures you have someone on site as soon as you have any problems. It also guarantees that your systems are regularly checked by a certified professional. This type of maintenance may reduce the IT problems an organization is facing and even prevent future problems that may occur if the infrastructure was left unattended.
- The service is very flexible and highly scalable. It can be used by smaller organizations or large enterprises.
- This service can be used when you experience technical difficulties and you do not have a monthly contract service with us. There is a fee for our staff to come on site, and from then on the total cost will depend on what exactly needs to be done and any equipment costs that may arise.
- Ideal for businesses that face less problems with their IT infrastructure and feel that they do not need the monthly IT support.
We pay undivided attention to all of our customers regardless of what plan they have chosen and we are committed on providing consistent and reliable service!
Our IT Support service includes the following amongst others:
Server supply, administration & maintenance
Maintenance of IT infrastructure and support such as:
Network design and implementation
Office administration
Troubleshooting (Printers, Desktops, Laptops etc)
Training Solutions for several software packages
Backup strategy setup and administration
Disaster & Data Recovery Services
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